We offer a 12-month money-back guarantee. If you are in any way dissatisfied with your product, please return it for a full refund.
If your order, for whatever reason, cannot be shipped immediately, one of our customer service representatives will contact you via email or telephone.
If your order does not contain enough information (eg address details) for us to complete it, one of our customer service representatives will contact you via email or telephone.
Also, at various points in your relationship with Tisara, we may endeavour to contact you by telephone. This is our way of making the relationship a little more personal.
Tisara will never give or sell your name to any other company under any circumstances. Tisara will never divulge any details regarding your personal needs, product requirements or account to any other party.