Terms and Conditions

Delivery

Orders are generally shipped within 1 business day of receipt of payment. Delivery can be expected within 10 days of shipping (including international orders).

Returns

We offer a 12 month money back guarantee. If you are in any way dissatisfied with your product, please return it for a full refund.

Privacy

We are committed to the protection of your personal information. Any information we collect from you is used only to fulfil your order and enhance your shopping experience. Our privacy policy appears below in detail. You may also wish to look at the related security information we provide.

If your order, for whatever reason, cannot be shipped immediately, one of our customer service representatives will contact you via email or telephone.

If your order does not contain enough information (eg address details) for us to complete it, one of our customer service representatives will contact you via email or telephone.

Also, at various points in your relationship with Tisara, we may endeavour to contact you by telephone. This is our way of making the relationship a little more personal.

Summary

Tisara will never give or sell your name to any other company under any circumstances. Tisara will never divulge any details regarding your personal needs, product requirements or account to any other party.

Our business success depends on our discretion and our understanding of the importance of your privacy. If you have suggestions for enhancing our privacy policy, please contact Tisara directly.